Terms of Sales
Legal Notice
O22 is a registered trademark of the company MARION BIAT CHASSEUR D'ESSENCES EURL
Company name: MARION BIAT CHASSEUR D’ESSENCES EURL
Company form: EURL
Share capital: €3000
RCS of Paris B 481 838 621
Head office: 4 rue Plumet 75015 PARIS
Email: O22.frenchperfumes@gmail.com
VAT number: FR501838621
Siret 48183862100052
Site host: OVH
Publication director: Marion BIAT
Intellectual property
Any total or partial reproduction or representation, by any means whatsoever, of this site and the images that may appear there is prohibited without the express authorization of MARION BIAT CHASSEUR D'ESSENCES EURL and its O22 brand. This would constitute an infringement punishable by articles L335-2 et seq. of the Intellectual Property Code
General conditions of sale of the O22 website
1. IDENTITY OF THE SELLER
The supply of goods and services on the Site is ensured by the company identified below (hereinafter the “Seller”):
Name of the company: MARION BIAT CHASSEUR D'ESSENCES EURL operating with its agreement the O22 brand belonging to MARION BIAT CHASSEUR D'ESSENCES EURL
Company form: EURL
Share capital: €3000
RCS of Paris B 481 838 621
Head office: 4 rue Plumet 75015 PARIS
Email: O22.frenchperfumes@gmail.com
VAT number: FR501838621
Siret 48183862100052
Site host: OVH-Roubaix
Publication director: Marion BIAT
2. SCOPE OF APPLICATION
The General Terms and Conditions apply to any sale of Products made by the Seller and define the conditions under which the Seller agrees to provide the Products to the Buyer. The general conditions of purchase of the Buyer are expressly excluded. No special conditions issued by the Buyer, appearing in particular on the order or on any document transmitted by the Buyer, take precedence over the General Terms and Conditions, unless accepted in writing by the Seller.
These General Conditions of Sale (hereinafter “CGV”) apply, exclusively, to all sales made by the Seller through the website accessible at the address O22.com (hereinafter the “Site”) of products or services provided on this Site dedicated to professionals to any natural or legal person acting within the framework of their professional or commercial activity (hereinafter “Customer”).
The General Terms and Conditions supplemented by the order form express the entirety of the obligations of the Parties. All other conditions, and in particular the Customer's general purchasing conditions, do not bind the Seller, and in particular catalogs, advertisements, price lists, website, notes, have only an informative and indicative, non-contractual value. and may, as such, be modified by the Seller without notice.
The Customer acknowledges having the required capacity to contract and acquire the products offered on the Site in the exclusive context of his professional activity. Therefore, if the order is placed on behalf of a company or any other legal entity, the natural person placing the order declares to be authorized to bind said entity under the terms of the General Terms and Conditions and the order form. If applicable, the Client will designate said entity.
The Customer accepts the T&Cs by checking the box “I accept the T&Cs” when placing an order on the Site.
The Customer accepts that the information requested for the conclusion of the contract or that sent during its execution will be transmitted electronically.
The General Terms and Conditions are made available on the Seller's Website; they may be modified at any time and without notice by the Seller, the modifications then being applicable to all subsequent orders. The applicable General Terms and Conditions are those in force on the date the order is placed.
3. ORDERS
Essential characteristics . The essential characteristics of the products are presented on the Site. All regulatory documents are available upon written request to the email address: O22.frenchperfumes@gmail.com
The Seller may update, improve its product sheets and withdraw its products from sale.
Product offers are valid as long as they are visible on the Site, while stocks last.
When the Customer registers the order by selecting a payment method, the sale is deemed concluded (agreement on the goods and the price). The order is automatically canceled if you do not enter your bank details or agree to payment on the secure payment site. The order will only be processed after payment has been validated by the Seller. Orders transmitted to the Seller are irrevocable for the Customer upon validation of payment by the Seller. Any request to modify the composition or volume of an order placed by a Customer can only be taken into account if the order has not yet been processed by the Seller's computer system and if the request is made in writing and confirmed. in writing by the Seller's services.
Order rejection. Any abnormal or bad faith order, any fraud or attempted fraud, any incident in payment of the price of an order may result in the deletion and/or deactivation of the Customer's account concerned and/or refusal of the order.
To conclude this contract electronically, the Customer must follow the following steps:
- Creation of a Customer account with certification by the Customer to the Seller that he is a professional carrying out his activity in a professional framework;
- Identification via the Customer account;
- Selection of products in the basket;
- Confirmation of the order ;
- Verification of the order and, where applicable, correction of errors;
- Order confirmation ;
- Acceptance of the General Terms and Conditions;
- Payment of the order.
The Customer has the possibility to check his basket and therefore his future purchase before confirming the final purchase.
The Seller acknowledges receipt without undue delay, electronically, to the email address that the Customer has communicated to him, of the order sent to him. The Customer undertakes to provide a correct and active email address, to which he can have access throughout the duration of his contractual relationship with the Seller. Thus, the Customer acknowledges that any email sent to the email address it provides to the Seller will be deemed received.
Only the French and English languages are offered for the conclusion of the contract. In the event of a contradiction between the French version and the English version of the General Conditions of Sale, the French version will prevail.
4. PRICE
The products are sold at the prices in effect appearing on the site when the order is registered by the Seller.
All prices are net in euros, excluding VAT and all other taxes. Any tax, duty, duty or other service to be paid in application of French regulations, or those of an importing country or a transit country are the responsibility of the Customer and are their responsibility. Unless otherwise stated, the currency of account, billing and payment under the General Terms and Conditions is the Euro. Prices may be adjusted automatically to take into account any changes to applicable tax legislation. The proposed prices include discounts and rebates that the Seller would be required to grant taking into account its results or the payment by the Customer of certain services. No discount will be granted in the event of early payment. The Seller does not manage any balances, unless accepted in writing on his part.
Sales outside mainland France:
Any sale to a country other than mainland France puts the Customer in the position of importer. The latter will ensure under its sole responsibility the entry of the products into the destination territory, will carry out all the necessary procedures, and will be responsible for all taxes, customs or import duties and more generally amounts to be paid relating thereto. ;
5. PAYMENT
The price is payable in cash, in full, on the day the order is placed. Accepted means of payment are: CB, VISA or Mastercard.
Any payment paid to the Seller cannot be considered as a deposit.
The Seller reserves the right, in the event of a payment incident or non-compliance with the payment conditions appearing above, to suspend or cancel delivery of current orders placed by the Customer. Except in the case of exception of non-performance for sufficiently serious breach of an essential obligation of the Seller raised under the conditions defined in article 1219 of the Civil Code, the Customer can never, on the grounds of a complaint made by him, withhold all or part of the sums owed by him or make compensation.
6. DELIVERY and TRANSPORT
The Seller is responsible for shipping by the carrier of his choice, without this modifying the rules below. Shipping costs are the responsibility of the seller.
Delivery restrictions. Delivery restrictions are indicated at the start of the order process at the latest. It is the Customer's responsibility to inquire with the local authority in his country about any limitations on the importation or use of the products or services he plans to order.
Due to the nature of the products and their production to order, the seller delivers the goods between 2 and 60 days, depending on the necessary manufacturing times. The Seller delivers the goods without undue delay and no later than 60 days after the conclusion of the contract. Failure to meet delivery times will not give rise to cancellation of the order. Delivery is made to the address indicated by the Customer when placing the order. Delivery means the transfer to the consumer of physical possession or control of the good.
In the event of unavailability of the good or in the event of failure by the Seller to fulfill its delivery obligation, the Customer may obtain reimbursement of the price of the product without the Customer being able to claim damages, for any reason whatsoever. either.
Receipt of the goods. Please note that any risk of loss or damage to the goods is transferred to the Customer at the moment when the latter or a third party designated by him, and other than the carrier proposed by the Seller, takes physical possession of these goods.
Upon receipt of the goods, the Customer must immediately check their condition, quantity and conformity with the contract. Without notification to the carrier, in the event of apparent defects or missing products, any complaint, whatever its nature, relating to the products delivered, will only be accepted by the Seller if it is made in writing within the following 3 days. delivery of products. It is up to the Customer to provide all justification as to the reality of the defects or missing items noted. In this case, the Customer may request the replacement of non-compliant items and/or the addition to be made to fill the gaps at the Seller's expense without the Customer being able to claim any compensation or cancellation of the order. Unreserved receipt of the ordered products covers any apparent or missing defect. The complaint made by the Customer under the conditions and according to the methods described in this article does not suspend payment by the Customer for the goods concerned.
Delivery times are given for informational purposes only; They depend in particular on carriers. The Seller strives to respect the delivery times indicated according to the reference logistics time in the profession. Even in the event of written acceptance of firm deadlines, the Seller is automatically released from any commitment relating to deadlines in the following cases: technical hazards, failure of the Seller's suppliers, out of stock, failure of the carrier, force majeure, fortuitous occurrence, inaccuracy or lack of information to be provided by the Customer, delay delayed at the request of the client, lack of payment or incomplete payment, delays linked to customs formalities. If the Seller is unable to provide the ordered product, he will inform the Customer and offer delivery of an equivalent product or a refund.
7. INVOICES AND DOCUMENTS
You can view and print your invoice from the O22.com website
All regulatory documents are available upon written request to the email address: O22.frenchperfumes@gmail.com
8. COMPLAINT
Upon receipt of the Products, the Buyer carries out a thorough examination of the conformity of the Products. The Buyer immediately indicates on the transport receipt any apparent deterioration of the Products, damage, insufficiency or excess. Any complaint relating to the Products must be notified by registered letter with acknowledgment of receipt to the Seller within three days of delivery of the Products. After this period and in the absence of a complaint notified to the Seller, the Products are deemed definitively accepted by the Buyer and no more complaints from the Buyer for non-conformity of the Products or apparent defect are admissible.
The Products cannot under any circumstances be returned to the Seller without the prior written consent of the latter. Any complaint must be duly justified by the Buyer who must allow the examination of the Products by the Seller (directly on the Buyer's premises or by way of samples) and transmit to the Seller all elements necessary for verification of the complaint . No claim is any longer admissible once the Products have been transferred or resold to a third party, processed or transformed.
If finished products are produced by the buyer with the products ordered on the site, the seller cannot under any circumstances be responsible for their placing on the market.
Due to the nature of the products sold, the seller cannot be held liable if the handling, storage and intervention conditions of the buyer should modify the properties of the product delivered.
The seller reserves the right to replace or reimburse products recognized by him as non-compliant, defective or defective.
Claim. All complaints, whatever their nature, relating to a defect in the goods delivered, an inaccuracy in the quantities, an apparent defect, a missing item, an incorrect reference in relation to the accepted offer or the confirmation of the order by the Seller, must be made in writing within 3 days of receipt of the goods, without neglecting recourse against the carrier, failing which the right to claim will cease to be acquired. It is up to the Customer to provide all justification as to the reality of this complaint. The Customer must allow the Seller to carry out all on-site verification operations relating to complaints.
Product return procedure . The labels stuck on all product packaging and containers are essential for the guarantee. Packaging must be kept in perfect condition. Otherwise, the Customer cannot benefit from his right to complain. Any return of merchandise requires the prior agreement of the Seller and a returns number. The Customer will receive a return agreement by the means deemed most appropriate by the Seller. After obtaining the return agreement, the Customer has a period of 3 days to return the defective goods to the Seller. Failure to comply with these stipulations will result in the returned package being refused. The return of goods is carried out at the Customer's expense. On the other hand, the return costs once the after-sales service has been carried out are the responsibility of the Seller. In the absence of agreement regarding the return of goods, any returned goods will be held at the disposal of the Customer at their expense, risk and peril, all transport, storage and handling costs being the responsibility of the Customer.
09. DESTINATION AND CONSERVATION OF PRODUCTS
The sale of our products is strictly reserved for professionals registered in the trade register and possessing all the skills necessary for their proper use without risk for the end consumer. Expressly, any buyer implicitly certifies by placing an order with us that they are in this situation, and as such assume full responsibility for the products they have ordered with complete freedom and knowledge. We reserve the right to refuse any order or account opening without having to justify it, in the event that the buyer does not appear to us to provide all guarantees in this regard.
It is the Buyer's responsibility to ensure that said finished products comply with the laws and regulations in force in the country in which they are marketed. The Seller cannot be held responsible for the suitability of the Products for the use for which the Buyer intends them, regardless of the information which may have been communicated by the Seller. The Buyer undertakes to handle, store and preserve the Products in accordance with the Seller's recommendations and the needs linked to the nature of the Products. 10. RESPONSIBILITY
The Seller's liability towards the Customer is limited to repairing direct damage resulting from poor performance of its contractual obligations. Subject to mandatory legal provisions, the Seller's total and cumulative liability, whatever the cause, is limited to the amount paid by the Customer to the Seller for the order concerned. Under no circumstances will the Seller qualify for compensation for indirect and/or immaterial or moral damage, namely financial or commercial damage such as loss of profit, loss of order, operating loss, loss of data, loss of profit, damage to image, interruption of service, as well as damages of the same nature resulting from a claim action brought against the Seller by the Customer due to damage suffered by a third party. In any event, the Seller is released from all liability and cannot be held liable for compensation in cases of force majeure. The Customer guarantees the waiver of any recourse from its insurers or third parties contractually linked to it, against the Seller or its insurers. Any action against the Seller must be initiated within twelve (12) months following the damaging event.
The user being subject to an inspection obligation, we cannot incur any liability for delivery of non-compliant or defective products, in the event that the buyer has not carried out this inspection himself or had this inspection carried out, or the would have carried out partially, improperly or late. Our technical and commercial information is provided in good faith and is based on our experience and knowledge at the date of writing, as well as the knowledge and experience of our suppliers. However, they cannot constitute any guarantee or engage our liability in any way whatsoever, and we cannot in any way be held responsible or called upon to guarantee the consequences of defective, erroneous, imprudent or prohibited use. Our products are reserved for professionals registered in the commercial register who declare that they have all the skills necessary for the proper use of the product without risk for the end consumer. Any buyer implicitly certifies by placing an order with us that he is in this situation and that he assumes full responsibility for the products he has ordered in complete freedom and knowledge. It is the sole and complete responsibility of each user to ensure that our products are suitable for the intended use, and to use them in strict compliance with technical constraints as well as regulations and patents in force. We decline all responsibility in the event of resale of products to third parties.
11. FORCE MAJEURE
The Seller cannot be held responsible for the non-performance of any of its obligations caused directly or indirectly by an event relating to force majeure, particularly in the event of a strike, factory closure, equipment breakdown, shortage of raw materials. , delays caused by a subcontractor or supplier, inability to pass on a substantial increase in the price of raw materials or labor. The force majeure situation has the effect of suspending the Seller's obligations for the duration of the event. If the force majeure situation persists beyond 1 (one) month, each of the Parties may, subject to prior notification, terminate the part of the order not executed. 12. JURISDICTION CLAUSE AND APPLICABLE LAW
The General Conditions of Sale as well as any sale made within the framework of the General Conditions of Sale are governed by French law. Any dispute or dispute relating to the execution or interpretation of the General Terms and Conditions falls under the exclusive jurisdiction of the courts of Paris (France).
Return policy
Extract from our General Terms and Conditions
The Seller: MARION BIAT CHASSEUR D’ESSENCES
The Client: the buyer
Any return of merchandise requires the prior agreement of the Seller and a returns number. The Customer will receive a return agreement by the means deemed most appropriate by the Seller. After obtaining the return agreement, the Customer has a period of 3 days to return the defective goods to the Seller. Failure to comply with these stipulations will result in the returned package being refused. The return of goods is carried out at the Customer's expense. On the other hand, the return costs once the after-sales service has been carried out are the responsibility of the Seller. In the absence of agreement regarding the return of goods, any returned goods will be held at the disposal of the Customer at their expense, risk and peril, all transport, storage and handling costs being the responsibility of the Customer.