Terms of Sales
Legal Notice
O22 is a registered trademark of the company MARION BIAT CHASSEUR D'ESSENCES EURL
Company name: MARION BIAT HUNTER OF ESSENCES EURL
Company form: EURL
Share capital: 3000€
RCS of Paris B 481 838 621
Head office: 4 rue Plumet 75015 PARIS
Email: O22.frenchperfumes@gmail.com
VAT number: FR501838621
Siret 48183862100052
Site host: OVH
Director of publication: Marion BIAT
Intellectual property
Any total or partial reproduction or representation, by any means whatsoever, of this site and the images that may appear therein is prohibited without the express authorization of MARION BIAT CHASSEUR D'ESSENCES EURL and its brand O22. This would constitute an infringement punishable by articles L335-2 and following of the Intellectual Property Code.
General conditions of sale of the O22 website
1. IDENTITY OF THE SELLER
The supply of goods and services on the Site is provided by the company identified below (hereinafter the "Seller"):
Name of the company: MARION BIAT HUNTER OF ESSENCES EURL operating with its agreement the O22 brand belonging to MARION BIAT HUNTER OF ESSENCES EURL
Company form: EURL
Share capital: €3000
RCS of Paris B 481 838 621
Head office: 4 rue Plumet 75015 PARIS
Email: O22.frenchperfumes@gmail.com
VAT number: FR501838621
Siret 48183862100052
Site host: OVH-Roubaix
Director of publication: Marion BIAT
2. SCOPE
The T&Cs are applicable to any sale of Products made by the Seller and define the conditions under which the Seller agrees to supply the Products to the Buyer. Buyer's general terms and conditions of purchase are expressly excluded. No special condition issued by the Buyer, appearing in particular on the order or on any document sent by the Buyer, shall prevail over the GCS, unless accepted in writing by the Seller.
These General Terms and Conditions of Sale (hereinafter "GTC") apply exclusively to all sales made by the Seller through the website accessible at the address O22.com (hereinafter the "Site") of products or services provided on this Site dedicated to professionals to any natural or legal person acting in the context of their professional or commercial activity (hereinafter "Client").
The CGV supplemented with the order form express the entirety of the obligations of the Parties. All other conditions, and in particular the general conditions of purchase of the Customer, do not bind the Seller, and in particular catalogs, advertisements, price lists, website, notes, have only an informative and indicative value, not contractual. and may, as such, be modified by the Seller without notice.
The Customer acknowledges having the capacity required to contract and acquire the products offered on the Site within the exclusive framework of his professional activity. Therefore, if the order is placed on behalf of a company or any other legal entity, the natural person placing the order declares to be authorized to bind said entity under the terms of the GTC and the order form. If necessary, the Customer will designate said entity.
The Customer accepts the T&Cs by ticking the box "I accept the T&Cs" when placing an order on the Site.
The Customer accepts that the information requested for the conclusion of the contract or those sent during its execution are transmitted electronically.
The T&Cs are made available on the Seller's Site; they can be modified at any time and without notice by the Seller, the modifications then being applicable to all subsequent orders. The applicable T&Cs are those in effect on the date the order is placed.
3. ORDERS
Essential characteristics . The essential characteristics of the products are presented on the Site. All regulatory documents are available upon written request to the email address: O22.frenchperfumes@gmail.com
The Seller may update, improve its product sheets and withdraw its products from sale.
Product offers are valid as long as they are visible on the Site, within the limits of available stocks.
When the Customer registers the order by selecting a method of payment, the sale is deemed concluded (agreement on the goods and the price). The order is automatically canceled if you do not enter your bank details or agree to payment on the secure payment site. The order will only be processed after validation of the payment by the Seller. Orders sent to the Seller are irrevocable for the Customer upon validation of payment by the Seller. Any request to modify the composition or volume of an order placed by a Customer can only be taken into account if the order has not yet been processed by the Seller's computer system and if the request is made in writing and confirmed. in writing by the Seller's services.
Order rejection. Any abnormal or bad faith order, any fraud or attempted fraud, any incident of payment of the price of an order may result in the deletion and/or deactivation of the Customer's account concerned and/or the refusal of the order.
To conclude this contract electronically, the Customer must follow the following steps:
- Creation of a Customer account with certification by the Customer to the Seller that he is a professional carrying out his activity in a professional setting;
- Identification via the Customer account;
- Selection of products in the basket;
- Confirmation of the order ;
- Verification of the order and, if necessary, correction of errors;
- Order confirmation ;
- Acceptance of the T&Cs;
- Payment of the order.
The Customer has the possibility to check the details of his order and its total price and to correct any errors before confirming it to express his final acceptance.
The Seller acknowledges receipt without undue delay, by electronic means, to the email address that the Customer will have communicated to him, of the order which has been sent to him. The Customer undertakes to provide a correct and active email address, to which he can have access for the duration of his contractual relationship with the Seller. Thus, the Customer acknowledges that any email sent to the email address he provides to the Seller will be deemed received.
Only the French and English languages are offered for the conclusion of the contract. In case of contradiction between the French version and the English version of the GTC, the French version will prevail.
4. PRICE
The products are sold at the current prices appearing on the site when the order is recorded by the Seller.
All prices are net in euros, VAT and all other taxes not included. Any tax, duty, duty or other benefit to be paid in application of French regulations, or those of an importing country or a country of transit are the responsibility of the Customer and is his responsibility. Unless otherwise specified, the account, billing and payment currency under the GCS is the euro. The prices may be automatically adjusted to take into account any change in the applicable tax legislation. The prices offered include the discounts and rebates that the Seller may grant in view of its results or the assumption by the Customer of certain services. No discount will be granted in the event of early payment. The Vendor does not manage any remainder, unless written acceptance on his part.
Sale outside mainland France:
Any sale to a country other than mainland France puts the Customer in the position of importer. The latter will ensure under his sole responsibility the entry of the products into the territory of destination, will carry out all the necessary steps, and will bear all taxes, customs or import duties and more generally amounts to be paid relating thereto. ;
5. PAYMENT
The price is payable in cash, in full, on the day the order is placed. The means of payment accepted are: CB, VISA or Mastercard.
Any payment made to the Seller cannot be considered as a deposit.
The Seller reserves the right, in the event of a payment incident or non-compliance with the payment conditions listed above, to suspend or cancel the delivery of orders in progress made by the Customer. Except in the case of an exception of non-performance for a sufficiently serious breach of an essential obligation of the Seller raised under the conditions defined in article 1219 of the Civil Code, the Customer may never, on the grounds of a complaint formulated by him, withhold all or part of the sums owed by him or set off.
6. DELIVERY and TRANSPORT
The Seller is responsible for shipping by the carrier of his choice, without this modifying the rules below. Shipping costs are the responsibility of the seller.
Delivery restrictions. Delivery restrictions are indicated at the beginning of the ordering process at the latest. It is up to the Customer to find out from the local authority in his country about any restrictions on the importation or use of the products or services he plans to order.
Due to the very nature of the products and their production to order, the seller delivers the goods between 2 and 60 days, depending on the manufacturing time required. The Seller delivers the goods without undue delay and no later than 60 days after the conclusion of the contract. Non-compliance with delivery times will not give rise to cancellation of the order. Delivery is made to the address indicated by the Customer when placing the order. Delivery means the transfer to the consumer of physical possession or control of the goods.
In the event of unavailability of the goods or in the event of the Seller's failure to fulfill its obligation to deliver, the Customer may obtain reimbursement of the price of the product without the Customer being able to claim damages, for any reason whatsoever. either.
Receipt of the goods. It is recalled that any risk of loss or damage to the goods is transferred to the Customer when the latter or a third party designated by him, and other than the carrier proposed by the Seller, takes physical possession of these goods.
Upon receipt of the goods, the Customer must immediately check their condition, quantity and compliance with the contract. Without notification to the carrier, in the event of apparent defects or missing products, any complaint, whatever its nature, relating to the delivered products, will only be accepted by the Seller if it is made in writing within the following 3 days. delivery of products. It is up to the Customer to provide all the justifications as to the reality of the defects or missing items observed. In this case, the Customer may request the replacement of non-compliant items and/or the addition to be made to fill the missing items at the Seller's expense without the Customer being able to claim any compensation or cancellation of the order. The receipt without reservation of the products ordered covers any visible or missing defect. The complaint made by the Customer under the conditions and according to the methods described by this article does not suspend the payment by the Customer of the goods concerned.
Delivery times are given for information only; They depend in particular on the carriers. The Seller strives to respect the delivery times indicated according to the reference logistics time in the profession. Even in the event of written acceptance of firm deadlines, the Seller is automatically released from any commitment relating to deadlines in the following cases: technical hazards, failure of the Seller's suppliers, shortage of stock, failure of the carrier, force majeure, fortuitous event, inaccuracy or lack of information to be provided by the Customer, delay at the request of the binder, absence of payment or incomplete payment, delays related to customs formalities. If the Seller is unable to supply the product ordered, he will inform the Customer and offer him the delivery of an equivalent product or a refund.
7. INVOICES AND DOCUMENTS
You can view and print your invoice from the O22.com website
All regulatory documents are available upon written request to the email address: O22.frenchperfumes@gmail.com
8. COMPLAINT
Upon receipt of the Products, the Buyer carries out an in-depth examination of the conformity of the Products. The Buyer indicates without delay on the transport receipt any apparent degradation of the Products, damage, insufficiency or surplus. Any complaint relating to the Products must imperatively be notified by registered letter with acknowledgment of receipt to the Seller within three days of delivery of the Products. After this period and in the absence of a complaint notified to the Seller, the Products are deemed to have been definitively accepted by the Buyer and no further complaint by the Buyer for non-compliance of the Products or apparent defect is admissible.
The Products may under no circumstances be returned to the Seller without the prior written consent of the latter. Any complaint must be duly substantiated by the Buyer who must allow the Products to be examined by the Seller (directly on the Buyer's premises or by way of samples) and send the Seller any element necessary for the verification of the complaint. . No claim is admissible once the Products have been transferred or resold to a third party, processed or transformed.
If finished products are developed by the buyer with the products ordered on the site, the seller can in no way be responsible for their placing on the market.
Due to the nature of the products sold, the seller cannot be held liable if the conditions of handling, storage and intervention by the buyer should modify the properties of the product delivered.
The seller reserves the right to replace or refund the products recognized by him as non-compliant, flawed or defective.
Claim. All complaints, whatever their nature, relating to a defect in the goods delivered, an inaccuracy in the quantities, an apparent defect, a shortage, an erroneous reference in relation to the accepted offer or the confirmation of the order by the Seller, must be made in writing within 3 days of receipt of the goods, without neglecting recourse against the carrier, failing which the right to claim will cease to be acquired. It is up to the Customer to provide all the justifications as to the reality of this complaint. The Customer must allow the Seller to carry out all on-site verification operations relating to complaints.
Procedure for returning products . The labels stuck on all the packaging and containers of the products are essential for the guarantee. The packaging must be kept in perfect condition. In the opposite case, the Customer cannot benefit from his right to claim. Any return of goods requires the Seller's prior agreement and a return number. The Customer will receive a return agreement by the means deemed most appropriate by the Seller. The Customer has, after obtaining the return agreement, a period of 3 days to return the defective goods to the Seller. Failing compliance with these stipulations, the returned package will be refused. The return of the goods is carried out at the Customer's expense. On the other hand, the return costs once the after-sales service has been carried out are the responsibility of the Seller. In the absence of an agreement concerning the return of goods, any returned goods will be made available to the Customer at his expense, risk and peril, all transport, storage and handling costs being borne by the Customer.
09. DESTINATION AND STORAGE OF PRODUCTS
The sale of our products is strictly reserved for professionals registered in the commercial register and possessing all the skills necessary for their proper use without risk for the end consumer. Expressly, any buyer implicitly certifies by placing an order with us that he is in this case, and as such assumes full responsibility for the products he has ordered with complete freedom and knowledge. We reserve the right to refuse any order or opening of an account without having to justify it, in the event that the buyer does not seem to us to provide any guarantees in this regard.
It is the Purchaser's responsibility to ensure that said finished products comply with the laws and regulations in force in the country in which they are marketed. The Seller cannot be held responsible for the suitability of the Products for the use for which the Buyer intends them, regardless of the information that may have been communicated by the Seller. The Buyer agrees to handle, store and keep the Products in accordance with the Seller's recommendations and the requirements related to the nature of the Products. 10. LIABILITY
The Seller's liability vis-à-vis the Customer is limited to the repair of direct damages resulting from poor performance of its contractual obligations. Subject to mandatory legal provisions, the total and cumulative liability of the Seller, whatever the cause, is limited to the amount paid by the Customer to the Seller for the order concerned. Under no circumstances shall the Seller be entitled to compensation for indirect and/or immaterial or moral damages, namely in particular financial or commercial damages such as loss of profit, loss of order, operating loss, loss of data, loss of profit, damage to image, interruption of service, as well as damages of the same nature resulting from a claim brought against the Seller by the Customer as a result of damage suffered by a third party. In any event, the Seller is released from all liability and cannot be held liable for compensation in cases of force majeure. The Customer guarantees the waiver of any recourse by its insurers or third parties contractually bound to it, against the Seller or its insurers. Any action against the Seller must be initiated within twelve (12) months following the harmful event.
As the user is subject to a control obligation, we cannot incur any liability for the delivery of non-compliant or defective products, in the event that the buyer has not carried out this control himself or has carried out this control, or would have carried out partially, improperly or late. Our technical and commercial information is provided in good faith and is based on our experience and knowledge at the date of writing, and on the knowledge and experience of our suppliers. However, they cannot constitute any guarantee or engage our liability in any way whatsoever, and we cannot in any way be held responsible or called upon to guarantee the consequences of defective, erroneous, reckless or prohibited use. Our products are reserved for professionals registered in the commercial register who declare that they have all the skills necessary for the proper use of the product without risk for the end consumer. Any buyer implicitly certifies by placing an order with us that he is in this case and that he assumes full responsibility for the products he has ordered with complete freedom and knowledge. It is the sole and entire responsibility of each user to ensure that our products are well suited to the intended use, and to use them in strict compliance with the technical constraints as well as the regulations and patents in force. We decline all responsibility in the event of resale of the products to third parties.
11. FORCE MAJEURE
The Seller cannot be held responsible for the non-performance of any of its obligations caused directly or indirectly by an event relating to force majeure, in particular in the event of a strike, factory closure, equipment breakdown, shortage of raw materials. , delays caused by a subcontractor or a supplier, impossibility of passing on a substantial increase in the price of raw materials or labour. The situation of force majeure has the effect of suspending the Seller's obligations for the duration of the event. If the situation of force majeure persists beyond 1 (one) month, each of the Parties may, subject to prior notification, terminate the part of the order not executed. 12. JURISDICTION CLAUSE AND APPLICABLE LAW
The T&Cs and any sale made under the T&Cs are governed by French law. Any dispute or dispute relating to the execution or interpretation of the T&Cs falls under the exclusive jurisdiction of the courts of Paris (France).
Return policy
Excerpt from our T&Cs
The Seller: MARION BIAT HUNTER OF ESSENCES
The Client: the buyer
Any return of goods requires the Seller's prior agreement and a return number. The Customer will receive a return agreement by the means deemed most appropriate by the Seller. The Customer has, after obtaining the return agreement, a period of 3 days to return the defective goods to the Seller. Failing compliance with these stipulations, the returned package will be refused. The return of the goods is carried out at the Customer's expense. On the other hand, the return costs once the after-sales service has been carried out are the responsibility of the Seller. In the absence of an agreement concerning the return of goods, any returned goods will be made available to the Customer at his expense, risk and peril, all transport, storage and handling costs being borne by the Customer.